Privacy policy

Information we collect

When you submit an enquiry form or add products to the enquiry list, we collect the details you provide: your name, email address, telephone number, company name, country and the content of your message, together with the products you selected.

We also record basic technical information about the visit, such as the page you submitted from, the referring address and an approximate country derived from the IP address, so that we can understand where enquiries come from and improve the site.

How we use it

• To answer your enquiry, prepare a quotation and arrange delivery
• To provide technical support for the products you buy from us
• To understand which products and pages visitors are interested in
• To meet our accounting and legal obligations

We do not sell your information, and we do not use it for automated decision-making.

Analytics and consent

Anonymous referrer and campaign information is only stored after you allow analytics in the consent banner. You can change your decision at any time using the privacy settings link in the footer. If you decline, only the functionality required to run the site is enabled.

Email addresses, telephone numbers and IP addresses are never written into analytics campaign labels.

Sharing

Your details may be shared with carriers, freight forwarders and payment providers only to the extent needed to fulfil your order. Technical service providers who host or maintain this website may process data on our behalf under confidentiality obligations.

Retention

Enquiry records are kept for as long as needed to handle the request and to maintain the commercial relationship, after which they are removed in line with our accounting obligations.

Your rights

You may request access to, correction of, or deletion of the personal data we hold about you, and you may object to further processing. Write to us using the contact details below and we will respond within a reasonable period.

Contact

Shanghai Blackbird Epoch Industrial Co., Ltd.
Room J, 3F, Building 8, No. 55 Huiyuan Road, Jiading District, Shanghai, China
Email: 17898859409@163.com
Phone: +86 178 9885 9409

This policy may be updated from time to time. The current version always applies to the use of this website.